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Behind the scenes of the Sub for Santa program in Utah County that coordinates gifts for thousands

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Behind the scenes of the Sub for Santa program in Utah County that coordinates gifts for thousands

Congratulations Community Action Services for being published in Daily Herald.

Published by:

Jordan Carroll, Daily Herald

December 22, 2017

While most Utahns aren’t familiar with Santa’s actual workshop in the North Pole or how he manages to coordinate all the elves and toy production for little boys and girls, we imagine it’s quite similar to a workshop churning out the delivery of thousands of toys, books and clothes for children and elderly in Utah County.

This building, located off Freedom Boulevard in Provo next to the FrontRunner station, which shares space with Community Action Services and Food Bank, is where the logistics of local Christmas miracles transpire.

For some, what would be a technical nightmare, United Way of Utah County’s Sub for Santa and Angel Tree programs thrive, having refined the process that manages to successfully find families, match sponsors and deliver gifts to children in need for over three decades.

While the majority of sponsored families have needs met and delivered by Sub for Santa sponsors themselves, the gifts for Angel Tree families (totaling at least 329 families this year) are all coordinated at and delivered from United Way’s Freedom Boulevard office.

On schedule, the program still had 97 families to match with sponsors on Monday, and three days later (and three days until Christmas Eve) they were finally all spoken for. Alexis Miller, the seasonal programs coordinator, has the stressful yet rewarding job of matching the needs of a sponsor with those who need help.

Read the full article here.